1. Who We Are
LP Tuning is an authorised AgroEcoPower dealer operating in Queensland, Australia. We provide ECU remapping and diesel tuning services for agricultural, mining, and heavy vehicles.
ABN: 28 704 248 020
Email: info@lptuning.com.au
Phone: 0491 097 706
2. Information We Collect
We collect personal information only when you interact with us directly, including:
- Your name, phone number, and email address when you submit an enquiry or quote request via our website
- Your business name, location, and vehicle details where relevant to a service enquiry
- Technical information about your visit (e.g. browser type, pages visited, IP address) through standard website analytics
We do not collect sensitive personal information and we do not require you to create an account.
3. How We Use Your Information
We use the information we collect to:
- Respond to your service enquiry or quote request
- Arrange and deliver tuning services
- Send relevant follow-up communications about our services (you can opt out at any time)
- Improve our website and marketing through analytics
- Show relevant advertisements through Meta (Facebook/Instagram) and Google ad platforms
4. Meta Pixel and Advertising
Our website uses the Meta Pixel (also known as the Facebook Pixel), a piece of code provided by Meta Platforms Inc. that helps us measure the effectiveness of our advertising on Facebook and Instagram, and show relevant ads to people who have previously visited our site.
What the Meta Pixel collects: When you visit our website, the Meta Pixel automatically collects certain information, which may include:
- Pages you visit and actions you take (such as viewing a service page or submitting an enquiry form)
- Your IP address, browser type, and operating system
- Cookie identifiers that allow Meta to recognise your browser across sessions
- Referral information (how you arrived at our site)
How this data is used: This information is shared with Meta Platforms Ireland Ltd and may be used to:
- Measure whether our ads on Facebook and Instagram led to enquiries or website visits
- Show our ads to people who have visited our website (retargeting)
- Build audiences of people similar to our existing customers (lookalike audiences)
Overseas disclosure: Data collected by the Meta Pixel is transmitted to and stored on Meta's servers, which are located outside Australia (including in the United States and Ireland). By using our website, you acknowledge that your data may be processed overseas. Meta is required to handle this data in accordance with their Data Policy.
You can review Meta's Data Policy at facebook.com/privacy/policy.
How to opt out: You can limit how Meta uses your data for advertising purposes by:
- Visiting your Facebook Ad Preferences and adjusting your settings
- Using the Digital Advertising Alliance opt-out tool
- Disabling cookies in your browser settings (note: this may affect website functionality)
If you have questions about how the Meta Pixel handles your data, please contact us at info@lptuning.com.au.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with:
- AgroEcoPower — our technology and training partner, for the purpose of delivering tuning services
- Service providers — such as email, website hosting, and analytics platforms, who process data on our behalf
- Advertising platforms — Meta and Google, to deliver and measure our advertising campaigns
All third parties are required to handle your data in accordance with applicable Australian privacy law.
6. Data Storage and Security
Your personal information is stored securely and is only accessible to authorised personnel. We take reasonable steps to protect your data from unauthorised access, loss, or misuse. Data may be stored on servers located outside Australia; where this is the case, we take steps to ensure equivalent privacy protections apply.
7. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request that we delete your information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Cookies
Our website uses cookies and similar tracking technologies to improve your browsing experience and support our advertising. By using our site, you consent to the use of cookies. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please reach out: